1 reviews | Active since Jul 2016
Customer Service
<p>After a long-winded fight with Nedbank RR for taking funds from my account in excess of what was meant to be deducted, I just wish to thank Ms ELaine Moodley and Ms Pamela Pillay, who I feel both went the extra mile to ensure that the full refund was credited to my account on the date that they had finalised on. They communicated back and forth with the Financial Admin department to ensure that I got the funds back as was due to me.</p> <p> </p> <p>I was not the easiest customer to deal with, but I was constantly kept updated with the progress either through email or phone call and I wish to thank these two phenomenal ladies for helping me. </p> <p> </p> <p>Your assistance means more to me than you would ever be able to imagine, so from my family and I, we humbly thank you both :-) </p>
This is really outstanding feedback. We are happy to hear that Pamela and Elaine were able to make great banking happen for you. We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.
Kind regards
Client Experience Team.
This is really outstanding feedback. We are happy to hear that Pamela and Elaine were able to make great banking happen for you. We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.
Kind regards
Client Experience Team.
