Customer Service

I have had many bad experiences with Nedbank call centre, where I have been transferred from one caller to the next without any help, wasting all my airtime and work time.

I was called from a lovely Frieda from Card collections on Friday and she was a delight. Super helpful. I then went into Nedbank Gardens today for help with regards to my credit insurance and Amanda was super friendly and beyond helpful.

This really made me happy as I was dreading going in to the bank having to contact the call centre. Big ups guys!