Customer Service

<p> </p> <p>Good Morning.</p> <p> </p> <p>My name is Anita. I have a Nedbank Check account, Personal Loan and a Nedbank Credit Card.</p> <p> </p> <p>On the 31/06/2016 Nedbank ran a debit order of R1830.00. This was incorrect. I spent the WHOLE day yesterday, trying to figure out what this deduction was for. I made numerous calls to Nedbank and I went into my nearest branch during my lunch break to try to sort this out. I spoke to a lot of Nedbank employees that could not assist me. This was very frustrating to say the least. </p> <p> </p> <p>Today, I see that the money is paid back into my Credit card. I did not receive a call from Nedbank to inform me of this.</p> <p> </p> <p>I am really disappointed in the service that I am receiving from Nedbank and I am definitely considering switching to another bank!</p> <p> </p> <p> </p>