Customer for 30 Years, they dont care!

<p>On 18 April 2016 I app**** for a bond. TO DATE I have had no reply from them. The bond originator confirms a desk top valuation has been done and an approval in principle. But yet I have nothing in writing. My personal banker has also been short of useless!! Empty promises. I was then advised to complain on the official Face Book page. Only to be harassed yesyerday by a ******** who very nearly accessed my debit card. I reported this to my private banker and her response was " oh shame"!!!! The service is non existent. I am about to move ALL my accounts as well as my childrens. What happened to "lifetime value of a customer" Nedbank. Four months later and I am about to lose the property and still have NO ANSWER!!!!</p>