Customer Failed since 2012

<p>Every time I advance pay my AMEX Platinum credit card Nedbank still feels the need to not allocate the payment in the same month on the same statement and still sends text message for extra payment to be made yes I paid 3 to 4 times the miniumm statement amount.</p> <p> </p> <p>Then you spam the customer with calls and text messages from Nedbank Personal Loans after part payment is made for Personal Loan and ZERO payment restructure is offer, infamous sorry Mr Customer we cant do XYZ, no option but pay the full amount!</p> <p> </p> <p>MFC doesnt even bother sending any monthly or quarterly statement yet another spamming episode after payment is promptly made 4 to 5 days before 01st payment date</p> <p> </p> <p>Sending emails to CMT and Personal Loans Admin and Client feedback remain unanswered since 2016 yet I just received a new reference number everytime I follow up via email </p>