Customer dissatisfaction of application process

<p>I am app**** for a Nedbank Credit Card on the 4th of May, firstly it was delivered on the 7th June, 1 month later which i hear from other banks take around 3 to 4 days. </p> <p>Then when it was deleiver i was asked to provide FICA documents which the person n the phone told me that I could use my motor vehicle licenece as proof which the driver accpted and handed the card over to me. </p> <p>I started using the card and then it was blocked , when i contacted Nedbank the FICA documents were not received. I was shocked , neitherless I went to the West gate branh and handed over my documents whcih i mst admit the lady theree was very friendly. However i was then told i couldnt use the motor vehicle licence and had to submit another document which i then had to go get. </p> <p>Through all that i called on Monday and the agents said i need to wait another week for the card to be reactived i mean really is that how u solve issues so then technically i waited two months for this to be sorted and still i am waiitng and no one is trying to put urgency on this. Thats is frustrating!!!!!!!!!!!!!!!!</p> <p> </p>