RS
Refiloe S
1 reviews | Active since Dec 2015
04 Dec 2015, 14:59
Customer dissatisfaction!
This morning I received a brief call from a gentlemen, who's name I cannot recall saying he is from Nedbank,from this number +***.He further mentioned that he needed to confirm that he is speaking to the correct person and asked for my date of birth, I was caught of guard so stumbled over what I wanted to say and he became very pushy saying that i must just give him the information.Then I did.<br> He said he was calling regarding my personal loan and in his words :\when can we take the money?"And asked when i get paid.then I told him and he ended the call shortly after.<br> Dazed and confused"
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Replies (1)0
Replies (1)Nedbank's replyOfficial
04 Dec 2015, 15:51Hello RMDFifi,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply04 Dec 2015, 15:51
Official
Hello RMDFifi,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Best regards,
