RM
Reitumetse M
1 reviews | Active since Sept 2015
07 Sept 2015, 16:40
customer **************
Stood in a very long atm deposit que outside the bank and while in the line the machine stopped working , so relocating to the alternative teller deposit. While in your ticket system que another lady then walked into the bank , but was complaining about standing in the long deposit que. Then had a discussion with the bank employee who then diclosed she was a nedbank client. The bank employee then gave her a ticket number with a nnumber that was attended to before mine. So what is the point of your ticket system is not to be beneficial to everyone especially considering that i am a nedbank client myself.
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Replies (1)Nedbank's replyOfficial
08 Sept 2015, 07:54Hello Reitumetse. M,
Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply08 Sept 2015, 07:54
Official
Hello Reitumetse. M,
Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
