SD
Summer D

1 reviews | Active since Oct 2016

21 Feb 2017, 22:57

Customer Centric

<p>I went to Nedbank Parow Centre a few weeks ago to apply for a consolidation loan and I was assisted by Marlyn I have been in the banking and customer service industry for a very long time and I know how stressful the environment can be I went in the week and she was very friendly I had to come back the Saturday still the same bubbly friendly personality I called the Tuesday to follow up on my application she was busy but returned my call promptly please keep doing what u doing as we all know customer services drives sales please continue proving excellent customer services and you will see the reward success </p>

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Replies (1)
Nedbank
Nedbank's reply22 Feb 2017, 08:18
Official

This is really outstanding feedback. We are happy to hear that Marlyn was able to make great banking happen for you. We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.

Kind regards

Client Experience Team.

Best regards,