JK
Jyoti K
1 reviews | Active since Apr 2017
18 Feb 2018, 09:27
Curt
Nedbank at The Mall of the Redds. My second visit to the bank when I received terrible service. I had needed information wrt an investment on both visits. The financial advisor had no time and hurried me away. This left me more confused than ever. She was extremely curt.
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Replies (2)
Nedbank's replyOfficial
18 Feb 2018, 15:10
Dear Jyoti
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you during business hours to assist with resolution.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply18 Feb 2018, 15:10
Official
Dear Jyoti
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you during business hours to assist with resolution.
Kind regards
Client Experience Team
Best regards,
Nedbank's replyOfficial
28 Feb 2018, 09:25Dear Mrs Kesa
We thank you for allowing us an opportunity to intervene and provide feedback regarding your complaint.
Should you be satisfied with our service on this complaint it will be greatly appreciated if you would convert the star rating on the complaint.
We look forward to a long-lasting relationship
Kind regards
Client Experience Team
Best regards,
Nedbank's reply28 Feb 2018, 09:25
Official
Dear Mrs Kesa
We thank you for allowing us an opportunity to intervene and provide feedback regarding your complaint.
Should you be satisfied with our service on this complaint it will be greatly appreciated if you would convert the star rating on the complaint.
We look forward to a long-lasting relationship
Kind regards
Client Experience Team
Best regards,