1 reviews | Active since Jan 2017

25 Jan 2017, 19:59

*****ed Nedbank

<p>Having just bought a house with a nrdbank bond we moved in and within two weeks were swimming. being insured by nedbank we claimed knowing that the insurance would not pay as it was pre existing and latent problems. they sent an assessor then a maintance person and they all agreed latent damage. we asked for the reports so we could persue the issue privately. they refuse to do so. i think this is blatantly ********* as these documents pertain directly to this property. We pay insurance but if because of the roof problems that we cannot sort out without documents it is going to cause electrical problems. If that happens and the house burns down is it also going to be classified as pre existing problems. no payout. disgusting and the most useless bank. nedbank Eastgate . bond no ********** 672701.</p>

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Replies (1)
Nedbank
Nedbank's reply26 Jan 2017, 08:39
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team