1 reviews | Active since Jul 2017
******** Bank charges
<p>Have a transactor account. Not much activity on it. Once every 3 months I check my balance. In June I was charged more than R6000 for "maintenance fees"!!! How on earth is this possible? How do the bank just take this money without not even informing the client?</p> <p>Be aware that they have total control over your money and can do what they want.</p> <p>Needles to say I will fight this and will close the account whatever the outcome will be.</p> <p> </p> <p> </p> <p> </p>
Dear Riaan
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Riaan
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
My apologies, used my cellphone to check the balance and on that it showed "instandoudings gelde". Very confusing since I meantime went on the PC and there is showed the correct transaction that I do remember.
Thanks for the quick reaction time. Was not even necessary to phone the bank.
My apologies, used my cellphone to check the balance and on that it showed "instandoudings gelde". Very confusing since I meantime went on the PC and there is showed the correct transaction that I do remember.
Thanks for the quick reaction time. Was not even necessary to phone the bank.
Thank you for your positive feedback. We look forward to a long-lasting relationship.
Kind regards
Client Experience Team.
Thank you for your positive feedback. We look forward to a long-lasting relationship.
Kind regards
Client Experience Team.