kN
keke N

1 reviews | Active since Oct 2015

26 Aug 2016, 17:32

cresta branch management

<p>I want to cresta with an issue I had regarding the investment acc. I have never in life seen such managers who careless about client. SUE NAIDO TOLD ME THAT THE RIGHT OF ADMISION IS RESERVED I DNT KNOW WHY COS I WANTED MY MONEY. ZODWA TOLD ME THAT EVEN IF I CAN CAUSE A SEEN I WON'T GET MY MONEY AND EBRAIM OR EBRAHIM SAID HE WON'T ASSIST ME CHEYL FOURIE HANG UP ME WHEN I CALLED THEM. I AM EMOTOINALY ABUSED BY NEDBANK BECAUSE I WANT MY MONEY. EVEN THE COMPLAIN THAT I AM LOGGING NOW THEY WILL IGNORE IT. </p>

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Replies (2)
Nedbank
Nedbank's reply27 Aug 2016, 08:19
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team

kN
keke N's update29 Aug 2016, 10:43
Reviewer Update

They say resolution manager will call but m still waiting today I went to protea Glen they telling u should drive to cresta with my petrol. Wow nedbank never fail to treat me very bad.