1 reviews | Active since Oct 2016
Credit Fees to Expensive
I recently saw capitec only asks R35 a month on there credit cards and 5,1% interest on positive balances.
Why am I paying more than twice that? with out any interest on a positive balance. I recently saw a extra chage of tellephone assistance and I have never done telephone banking . When I enquired they said it is for my online profile to be active .
This is a clear misrepresentation and I believe I should not be charged for something other banks (Capitec included) offer for free to their clients.
You guys are dropping the ball
Dear Christopher
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Christopher
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team