1 reviews | Active since May 2015
credit card that was paid and closed off in feb
In February 2015 i called in and requested the closing balance on credit card number *** and i was told its r2,878.23 and i even received an email from Nicole Dorkins from the retail recoveries. I paid the amount and called to confirm if they received the payment and i was told the account its closed i can cut the credit card and throw it in a bin.Only 8 months down the line i receiv<br> ed an sms saying the is an amount of r40 that is due on my credit card i called the number on the sms which is *** i am told the was an amount i owed on the credit card but they cannot see anything further on that account caused its handed over to card legal recoveries and they transfer me i was transferred 7 times and i get disconnected without speaking to anyone.I WOULD LIKE TO KNOW HOW DO I PAID A CREDIT CARD AND CLOSE IT AND 8 MONTHS AFTER I STILL OWE A CREDIT CARD THAT I DON'T HAVE.
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
