CU
Channel U

1 reviews | Active since May 2018

09 May 2018, 09:18

Credit Card re coding for the third time.

I am very frustrated as I need to go and get my third credit card in not even a year. Every time I would like to use the card the card doesn't work and when I phone to report the problem they inform me that the cards chip needs to be re coded. Then I need to go and stand in Nedbank enquire lines and I need to give all my information again and then I need to wait for once again another card. Then I get charged for admin fees and everything once again.

0
Replies (2)
Nedbank
Nedbank's reply09 May 2018, 09:30
Official

Dear Channel01

Your concerns have been noted and a resolution manager will contact you to discuss the way forward.

Kind regards

Client Service Support

CU
Channel U's update11 May 2018, 13:17
Reviewer Update
Thank you very much for your fast assistance, I am very happy now.