Credit card payment not clearing

HI. I have had a problem with my credit card payment not clearing immediately after a payment has been made via monthly APO payment. I have now phoned the Card division the last 2 consecutive months complaining about this, and every time the person \helping"me has told me it will clear immediately only to wait 2 days and phoning them again to have it cleared. <br> <br> After the last month they have taken off a hold on the monies that has been put there by someone that is now not existing anymore to take responsibility. Now again today i have had to phone them to clear the payment.<br> <br> The person helping me also refused to give me any details to identify himself. I need to have this matter sorted out for the last and final time."""