AB
Andre B

1 reviews | Active since Feb 2012

11 Feb 2016, 07:16

Credit Card not Closed

So...<br> <br> I paid both my credit cards up.<br> <br> Phoned in to have both closed.<br> <br> Guess what, only one was closed and the other one ran charges.<br> <br> I refuse to pay those charges as I logged the call LAST week already.<br> <br> Get this card OFF my name ASAP! And reverse those charges, not my fault retentions are slacking!

0
Replies (1)
Nedbank
Nedbank's reply11 Feb 2016, 08:01
Official
Hello Fanatix88,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team