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Namhla N

1 reviews | Active since Jan 2014

06 Jun 2016, 11:28

Credit Card - Limit Increase

<p>Ive been with Nedbank for 2 years - i went to the branch to increase my credit card limit and i was then put on the phone with a consultant. Who said the process takes 4 working days. What i dont understand is that why does the increase take long especially if i am already a Nedbank client. In this day and age where it takes the same day to increase limits with other banks NO with Nedbank it takes 4/5 WORKING DAYS!!! Please give me a reason why i should still bank with Nedbank???? I am really dissapointed.</p>

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Replies (1)
Nedbank
Nedbank's reply06 Jun 2016, 11:55
Official

Hello

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

 

Kind regards

Client Experience Team