Credit Card Legal Department

I have been trying to contact Nedbank’s legal department on behalf of my son, who obtained his green card in 2019 and now resides in Los Angeles. I have sent umpteen emails to their call centres, requesting their assistance and to date not one of them have been able to provide me with anything.

Would like to know whether the account has prescribed and if not, a reconciliation of the account would be very helpful, in order for us to make arrangements to pay

Time zones between RSA and LA are roughly 7 hours apart.

He is a private chef and on call 24/7/365 days of the year.

He is no intention of returning to the RSA in the near future, but is ethically and morally determined to sort out his credit card account.

He has given me power of attorney, in an attempt to resolve it for him and would like the decency of a response.

The account is in the name of Daniel Duncan van Zyl ID: ***

My details C A Barrett ***

Thanking you kindly