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gcinab G

1 reviews | Active since May 2016

07 Mar 2017, 15:40

Credit Card Fund Mismanagement

<p>COMPLAINT REFERENCE NUMBER : ********** </p> <p> </p> <p>Compliant of behalf of Miss Xolile R. Mkhwa****.</p> <p> </p> <p>It has been over a year and my complaint has still not been resolve. I was beeing assisted by Donald Scelo Komo, Resolution Manager | Client Experience | Nedbank Limited, t +27 (0)10 ********** f +27 (0)10 ********** @ ********** To date he has not come back to me with a resolution or feedback on my matter. This is bad customer service.</p>

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Replies (1)
Nedbank
Nedbank's reply07 Mar 2017, 16:16
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team