Credit card ***** Useless service

<p>I received 2 sms messages on 22nd July of amounts deducted from my credit card to Garcfresh po box 6 and Zingfsnl po box 6.I contacted my credit card facility to stop my card and report this.The gentleman informed me that a further 2 amounts also over R1000 was deducted to the same "companies" on 9th and 11th.</p> <p>I asked if I can speak to ***** department and was redirected So far so good.The ***** department took my complaint and details and said a dispute form will be emailed to me.After some time I received no email and phoned again, the email address was taken down incorrctly and resent.The form would not open msg kept showing old format cannot open.I wen to my bank the following day and the customer service could not assist me Eventually sent to a clerk who could also not find a copy of the form Eventually was assisted with a form that I completed and it was faxed.The following day I was asked to send proof of my bank statement that money was deducted. This was done, surely the bank have details of this??? Today I received a letter regret that I have to stop this subscription???? Myself as they can not assist me Really!!!!!! Iobviously did not subscribe to anything or I would not query it This after being a client for more than 30 years Can you give me any reason to trust my banking, my will and Nedbank as my executor of my estate.If this is your service level I dont think so.</p>