Credit Card Facility taken due to Misrepresentation by Nedbank

I app**** for a credit card within the branch and after a long back and forth (almost a week) The credit card was finally ordered. I was called by the consultant that assisted me to let me know that the cards had been ordered but if i required access to the funds, I should walk into any branch and ask for the Credit Card to be linked to my debit card. At that point I asked the consultant at what percentage I had been given the facility. He said 18%. I also asked him how I could decrease the limit as I didnt require all that money. He said after signing the documentation then I would just need to make a call. I thanked him and hung up. (I really would like the voice recording as it serves as my evidence).

I Walked into the hyde park corner branch and I asked them for the documentation for the cards, they told me that I only received the documentation when I received the cards however they linked the account for me.

Since then I have spent about 40% of the total limit (Close to the amount I originally required) I was texted this morning that my cards are ready for collection so i drove to the branch to get them. The lady prints the agreement and the credit facility actually has a 20.75% interest rate. I told her I cant sign the agreement because that is not what i was told and if i were to sign it, I would be accepting the terms of the agreement.

At this point I feel de*****ed by the bank.

I dont have good things to say about this bank at the moment.