nM
nonhlanhla M

1 reviews | Active since Mar 2016

26 Sept 2017, 23:31

Credit card delivery

I app**** for a nedbank credit card which was approved two weeks ago, every time I call their call centre to follow up, im told dsv will contact me to arrange for delivery of my card, im not sure whos *********** here, dsv or nedbank

0
Replies (1)
Nedbank
Nedbank's reply27 Sept 2017, 07:43
Official

Dear Nonhlanhla

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team