SE
Stella E
1 reviews | Active since Feb 2016
24 Feb 2016, 14:48
Credit card debited twice
On the 13th of February my credit card was depited twice by CTM, on the 22nd they admitted the mistake and refunded the money into a Nedbank account. I am still waiting for the money to be credited into my account, more than two weeks later.
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Nedbank's replyOfficial
24 Feb 2016, 15:15Hello ants747,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Nedbank's reply24 Feb 2016, 15:15
Official
Hello ants747,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team