Credit card

Good day

I am frustrated customer who was sick for almost a year and my account went in arrears because i was hospitalized for quite sometime.

Nedbank handover to legal department which it was sold to.another company and they called me to make arrangement to pay this account and I explained to them that I can't afford to pay this account as I was put under Medical Boarding July this year and they ask me for proof or docs which I sent to them.

I asked them about the insurance which it can cover for my credit card and they told i don't have an insurance which I asked them to send me the policy or contract stipulates that which they never send me because as per my knowledge i know the account had an insurance.

I am under permanent disability because of my health and i am still saying I can't afford to.pay this account and I will appreciate for Nedbank to do their investigation and send me the contract stating that I don't have an insurance for this credit card