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NK
Nobuhle K

1 reviews | Active since Nov 2009

27 Mar 2018, 06:53

Credit Card - ****************

I have a Nedbank Credit Card, last month i was overcharged, i reported the matter to Nedbank and they said they will reverse it, 2 weeks later they haven't reversed that.

I love Nedbank but they keep disappointing me

0
Replies (4)
Nedbank
Nedbank's reply27 Mar 2018, 08:19
Official

Dear Nobuhle

An investigation will be done and a Resolution Manager will be in touch to assist you with this matter.

Regards

Client Service Support

NK
Nobuhle K's update29 Mar 2018, 16:13
Reviewer Update
I would like to extend my great gratitude to Nicolas Govender for helping me with my issue. He called and listened to my aggriviance without any interruption and even sent me his contact details. He did keep me informed at all times and resolve my issue with outmost respect and urgency. Thank you so much Nic.
NK
Nobuhle K's update03 Apr 2018, 09:22
Reviewer Update
I would like to extend my great gratitude to Nicolas Govender for helping me with my issue. He called and listened to my aggriviance without any interruption and even sent me his contact details. He did keep me informed at all times and resolve my issue with outmost respect and urgency. Thank you so much Nic.
Nedbank
Nedbank's reply03 Apr 2018, 09:32
Official

Thank you for the positive feedback.

Kind regards
Client Experience Team