Credit card complaint

<p>i received a call from a sales consultant offering me a credit card with Nedbank. He asked for proof of income and that was given to him. 3 days later i received and SMS confirming that the account is acitve and the card will be delivered to the Sandton city branch. When i get the the lady confirms that the account is closed and from there nobody know why and after going through 5 transfers from the call centre I am still in the dark</p>