Credit card closure

<p>Nedbank offered me a credit card in December. No documentation was received, no confirmation. Just received a sms to stay I must collect my cards. I went into the branch, to close the account, called into Head Office and confirmed telephonically that the acccount will be closed, even had to pay R165.00 to close it. Then I got a sms message with my account details and statement and payment due. I called into the call centre with my reference number and confirmed they must please close the account. The agent confirmed it will be done within 48 hourse. No response was received to confirm closure. 10 days later I received a call from another agent offering me a credit card. I nearly exploded, he transfered me all over, eventually confirmed that the account will be closed. This morning I received another sms to fetch my cards. I mean really Nedbank, how difficult can it be. I will definately not recommend Nedbank to anyone, now I know why I did not take the card in the 1st place. Reference ********** </p>