Credit Card Application taking FOREVER!!!

I app**** for a visa credit card with Nedbank, 2 weeks ago. I have already provided all my documentation, but every time I call into the call centre then they tell me that the decision is still pending. It's been on that status for a full week already. <br> <br> I provide them with a time to call me back but they do not call me back on the day, they call me back 2 days later when i'm either busy in meetings. It's crazy, they keep on saying that Nedbank has to call me in order to confirm that it is me, but what I find so stupid is that everytime i follow up on the credit card application they tell me \before we can proceed we need to ask you a few securtiy questions\" LIKE ***????? is that not confirmation enough that it is me???<br> <br> PLEASE CALL ME BACK, APPROVE OR DECLINE me as long as you put me out of my misery!!!<br> I hear FNB gives quick feedback, maybe I should try them"