CREDIT CARD APPLICATION DRAGGING

<p>Hi , i wrote to complain about your credit card facilities, i did an application on the 10th of Jan, for a credit card, after the first one was expired i rep**** and then the asked for my payslip and bank statement which i sent,and they acknowledged receipt of both but i had to resend the statements which i did ,to a different email direct to that, with my id as my ref. Every time i call they still say they haven't received my bank statements which i sent 3 times already. Can i please have this resolved ASAP, i dont think it takes this long for a credit card application to be approved. your consultants keep talking about a back office that deals with the credit card applications that we cant even get transferred to or talk to, not even the consultants themselves can speak to the back office people? that's ridiculous if you ask me.</p>