PH
PAMELA-ANNE HOFFMAN

1 reviews | Active since Mar 2009

07 Sept 2015, 12:48

CREDIT CARD APPLICATION

ON THE 15/7/2015 SOUR COMPANY ROHR REIN CHEMIE APP**** FOR A COMPANY CREDIT CARD FOR ONE OF OUR EMPLOYEES. ON THE 4 AUGUST I PHONED THE CREDIT CARD DIVISION, WHO ASK ME FOR A SIGNED RESOLUTION FAXED THROUGH ON THE 4 AUGUST . 14 AUGUST PHONED AGAIN. NO PAPER WORK RECEIVED. OUR BRANCH MANAGER THEN TOOK OVER.<br> THEY HAVE FAXED AND EMAILED THE DOCUMENTS 3 TIMES AS, CREDIT CARD DIVISION CLAIMED ONCE MORE THEY HAD NOT RECEIVED ANY DOCUMENTS. TO DATE NO CREDIT CARD<br> RECEIVED.

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Replies (1)
Nedbank
Nedbank's reply07 Sept 2015, 14:10
Official
Hello pamanne,

Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team