JM
Jason M

1 reviews | Active since Oct 2009

20 May 2015, 09:17

Credit Card Application

RE: Nedbank Personal Card - *** - *** <br> <br> It is seriously annoying when I receive sms after sms asking me for the same documents day in and day out. I have submitted these documents every day for the last 1 week and if your departments are not up to handling a simple application I am afraid for the type of service I will receive moving forward. <br> <br> It is ridiculous to think that every day I get only the sms with an email addres to send the documents, when in fact I get a 'read' receipt on the email I send to that specific email address.<br> <br> Right now I respectfully request for someone to call me from CCassessment, immediately. <br> <br> Jason Marsh<br> <br> Tel: +***6

0
Replies (1)
Nedbank
Nedbank's reply20 May 2015, 10:20
Official
Hello Jase29i,

Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***


Kind regards

Client Experience Team