Credit Card Application

<p>I app**** for a credit card on 22/06/2017, and was told that my application will be finalised on 26/06/2017. On that same day (22/06/2017), Nedbank emailed me, asking me for a copy of my ID, and I sent this through. On 26/06/2017, I had no calls from Nedbank or any sort of communication from Nedbank. Then on the morning of the 27/06/2017 I get an sms from Nedbank asking me for a copy of my 3 months payslip OR a copy of my bank statement??? I bank with Nedbank.. Even if this is a generic sms, this is extremely UNPROFESSIONAL. I pay a heck of a lot of fees (I know this because I have compared with friends from other banks), and I don't mind as long as I get good service, but this experience really makes me question this "service", "efficiency" and "professionalism". It's now 2 working days over the day that I was promised, and now they have requested for something that they have access to? Very frustrating for a client! Really disappointing!!! </p>