credit card application

<p dir="ltr" style="color: #000000; font-family: Soma; font-size: medium;">I app**** for a credit and receive a sms and quote "congrats your credit card application is approved pending for verification.Contact nedbank but no documents was outstanding.</p> <p dir="ltr" style="color: #000000; font-family: Soma; font-size: medium;">Cant understand so a big branch with lack of customers service. The lady that helped me in bank was very helpfull but the bankoffice work is so poor.</p> <p dir="ltr" style="color: #000000; font-family: Soma; font-size: medium;">How can say you approved put still pending.</p> <p dir="ltr" style="color: #000000; font-family: Soma; font-size: medium;">Please assist me asap.<br />Regards<br />Rochelle Tango</p>