ZN
Zukisa N

1 reviews | Active since Nov 2019

23 Nov 2019, 00:06

Credit Card and two loans

Good evening

I am frustrated customer who had an accounts with Nedbank and all of my accounts is on arrears.

The reason I could not pay them it's because I was sick.last year for the whole year which my company put me under temporarily disability for six months and after they put me under permanent disability.

All my accounts was handed over to the lawyers because of insufficient funds from account. I explained all this to the lady who call me from the attorney and i also send all the necessary documents as proof that I am no longer employed.

Nedbank put the balance I owe them as an installment in the Bureau for my credit card which it close me to apply for an Credit.I asked the lawyers to send me my contract so that I can see why there is no insurance in these accounts which I never got it.

This is the second time I am writing this Review because none bordered to listen or read my story.

I believe that I have full rights concerning my accounts and i also need answers from Service Provider.

Nedbank is taking advantage of me and I would like people of South Africa to intervene in this matter as we do have laws in place.A disable person cannot continue paying an account because his health was not app**** it happened for a person to be sick and we call that unforseen circumstances.

I need Nedbank to clear my name as I know that I am entitled to an insurance which I was covering it and i sign for it and other Service Provider didn't have an problem to settle accounts after they ask me to send proof from the doctor and the employer.

I will appreciate your response Nedbank in this Matter as I can see you only care about active accounts or customers who are paying their accounts but I was also a good customer and I never app**** for my sickness.

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