Credit Card

I did my research and did take note of the many complaints against Nedbank's Credit Card application to the delivery waiting periods being uncompetitive. Nevertheless I app****, docs sent, approved, and a few assuring sms's (no emails) later and here I am now writing my very first complaint on a public platform to Nedbank.. I've received a Credit Card from Standard Bank & FNB within a week and two/three days of starting my online applications with no problem. It has been longer than a week now and no Nedbank consultant has given me suffiecient information to reassure me that my card is on it's way, when I try to track my application/card delivery it tells me that my reference number isn't on their online Nedbank system. I've done all I could, I am defeated and haven't even started transacting with Nedbank and I feel like a client in the dark. I am seeking a definite answer as to where my card is and as to when I can expect delivery. I hope this platform will resolve my issue and reinstate my faith in Nedbank. Thank you.