SN
SE N

1 reviews | Active since Mar 2011

01 Aug 2016, 09:54

Credit account not changed for 2 years

<p>I changed my accounts with Nedbank Cresta to a savy bundle deal where I get charges R 180.00 pm for my cheque and credit account. I have been charged a service fee on my credit card for the past 2 years. When checking with the nedbank call center, they said that the credit card was never changed. I requested for this to be changed but looked at the credit card statement again and see that I am still being charged a fee!! Can someone fix this issue!! </p>

0
Replies (1)
Nedbank
Nedbank's reply01 Aug 2016, 09:58
Official

Dear Selina,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team