TM
Tshepo M

1 reviews | Active since Jul 2012

04 Aug 2017, 08:44

CONTRACT ENDED BUT PREMIUMS NEVER ENDS

<p>I have a Personal Loan with NEDBANK and it was suppose to end in May 2017. The contract was for 48 months BUT to my suprise i am still paying the loan upto NOW 51 months later. i tried to speak to consulatnts who keep telling me that i missed months but my statements reflect that i only missed 1 month. Consultnat are very RUDE and keep telling me i missed payments. I went to the branch and they refer me back to call centre who also don't know what they talking about.</p>

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Replies (1)
Nedbank
Nedbank's reply04 Aug 2017, 10:48
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team