1 reviews | Active since Aug 2009
Continuous calls
Your Card Division keeps on calling trying to speak to my husband TJ Kruger. The more I try and explain to them that he is not available during office hours, the more your call Centre staff just don't seem to care. He works in a factory environment and cannot have his phone with him whilst working. He works until 21:30pm every evening and this includes Saturdays.<br> I do not wish to know what they are trying to sell him yet again and I am not interested in your staff sharing the details of the call with me. What I don't appreciate is the staff being rude when I try to explain why he cannot take the call. This is why my cell number is listed on his profile as the contact number. Can you please stop calling - we are not interested in any new offers/products you are trying to \sell"to us."""
Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Best regards,
Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Best regards,
