NH
Nadia H

1 reviews | Active since Aug 2016

15 Dec 2016, 08:50

consultants seem too wise for their own good

<p>i called to adjust the date of the debit order for the SECOND time. I got through to Luschen in collections. Wonderful attitude Luschen has telling me when my money will be available in the bank and what will happen in my bank account. When i asked him to transfer me to someone that is actually helpful he told me he wont transfer me becaus there is no need to transfer me. </p> <p>I find Lushcen's customer s****s atrocious!!! </p>

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Replies (1)
Nedbank
Nedbank's reply15 Dec 2016, 09:25
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team