CONSULTANTS KNOW NOTHING

I am very unhappy with Nedbank they are so inconsistent one consultant says this the other says this. I have been getting random debit orders on my account and when I go to the brackenfel PnP hyper the consultants the always shout that it is my fault because I give away my account details to someone. My question is why would I give my account details to people that are not my parents or my intern service company as they are the only people depositing into the account. They always shouting that its my fault blah blah and it is really annoying to be treated that way to a point that I actually want to cancel this stupid bank account if this is the service I am going to get each time I have trouble. 2ndly my credit card yhuuuu its a night mare. deal with your consultants they have worst attitude and are so not help full to people who go to the branch for assistance.