1 reviews | Active since Aug 2015
consultants ae ***********
I went to nedbank wonderpark this morning to open an investment for my son.the investment I was looking for is or was called dream maker which I opened for my daughter 3 years ago. The lady at the door gave me a ticket to a consultant, who told me she doesnt handle dream maker and she will refer me to someone.i waited for the guy handling what I was looking for.the guy never arrived then I left, after 2 hours nedbank call and I was informedthe guy is in.when I got to him he said dream maker is a bank product and he is not working for nedbank but for old mutual. <br> He made a call to one consiltant who told him, he doesn't have dream maker. Nedbank consultant dont know their products, if it changed a name they should know and they should be able to explain to us client.<br> I drove two trips to nedbank wonder park mall only to be disappointed.<br> this *********** consultants need training.
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
