Consultant **** yet my character is being defamed... ruthless, arrogant and the worst manager I ever dealt with.

<p>I am absolutely upset with the service I received from the enquiry consultant and most importantly the manager ( teamleader) at chatsworth branch. I went to the bank to query about increasing the limit on current account as the R5000 standard limit had already been maxed on the card the consultant Sadhika said that it cannot be increased as R5000 is the highest, so my fiancee and I walked out and then walked back into the bank to asked the consultant if we could deposit money into nedbank credit card and retrieve it instantly, so we did ask a consultant viloshni ( who was free at that time) she said yes however we are charged fees so at that time I asked her how much will I be charged for a deposit of R20 000 she then queried it and responded that was it so we went and did a deposit when , trying to access the money afterwards it wasnot cleared, at this point I was disgruntled at the fact that I was mislead by Viloshni, so I called the bank and spoke to the teamleader ( Portia) as the manager was off so I spoke to the acting manager and explained the issue, she then said nothing could be done ( in such a rude tone) however she will investigate it , so I said I am coming back to the bank to solve this, when I went to the bank the manager told us to sit in her office, she then came in heard the story and went out for about 25 minutes we waited and she still hadnot returned however when she returned she came in with Sadhika and Viloshni she then listened to their stories and started passing synical are sarcastic remarks to us making it seemed like I have **** that I asked the consultant obtaining money instantly after depositing it , so I got upset and said that this is very wrong and I know I am not lying ,my fiancee said that I am not lying the manager then rudely told him that it is not his problem and he cannot speak however she is allowing the consultants to say whatever they feel to us, so I then asked what is going to happen with my money because I was **** to then the manager had such an attitude infront of the consultants she says that the only that can happen is that they will get a warning nothing else will happen, this made me even more upset I then said that I want the details to take them up to the banking ombudsman the manager after hearing that gave me evening more attitude and asked what do details exactly do I want so I told her , and at the end of that she saying that she has a right not to give me any details she then took the page through it in the bin and told me and my fiancee to get out of the office and she slammed the door, I was so angry and said that this was not right and I am going to the media with this, she said I can do whatever I want, so I said it is a very bad attitude and that attitude will leave you with nothing so she said that I musnt worry when she is done I will be sweeping on the streets and fiancee will be picking the dirt up with the dustpan the two consultants started laughing at me , she also came to my face like she was going to hit me ( this is all on camera) , I was in tears and am so embarrassed to go back, I cannot believe nedbank has people like this working there, I am now on may way to open a case as it was a clear defamation of character. This was totally uncalled for, the consultant **** to me and I am the one that is being defamed please assist me with this matter. I am still in tears after this. PLEASE DO NOT DEAL WITH NEDBANK my good people the workers are ruthless , arrogant , I am definitely changing my bank</p>