*********** Consultant

Bad Client Service - Complaint Officer.

I don't even how to describe my disappointment.

*********** consultant by the name of Natasha who knows nothing about investigations and advises client to approach ombudsman.

She doesn't even acknowledge that she made a mistake but she insist till one give up.

Nedbank can do better than this even now I am still waiting for an apology, and she won't apologize because they think they are bigger than the client.

I feel ashamed for her managers to manage such an *********** person to such an extent that she tell you if your not satisfied with my response you can go to Ombud without even reviewing the documents.

The office of the CEO must be aware of how clients are eing treated by the people who were employed to service us.

Yoh!!