Constantly informed - good service
I recently had an issue whereby I was charged a cash deposit fee for an EFT. Pamela called me and resolved this issue. While I think that her technical team let her down by not following up promptly, she kept me informed constantly and ensured that the problem at hand was taken care of. <br> <br> Thanks Pamela!
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Nedbank's replyOfficial
28 Sept 2015, 09:41Hello adhils,
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Nedbank's reply28 Sept 2015, 09:41
Official
Hello adhils,
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team