EO
Elza O

1 reviews | Active since Aug 2014

12 May 2016, 11:05

Constant phoning to pay account in the middle/beginning of the month after payment was made

<p>Nedbank constantly phone me to make a payment at the beginning or the middle of the month (after payment after pament was made). They are incrring unnecessary cost and irretates the living daylights out of me. Any if that isnt enough the call centre personell are unfriendly and are arrogant. </p>

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Replies (2)
Nedbank
Nedbank's reply12 May 2016, 12:03
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

EO
Elza O's update07 Jun 2016, 07:11
Reviewer Update

Thank you for the assistance.