Constant harassing calls from Nedbank call centre: ***

Nedbank’s call phoned me constantly everyday. If I answer no one speaks, and call is eventually cut. Only for them to call again minutes later. This continues until finally someone speaks who then ask you to verify your account and personal details. The amounts of calls from this call centre amounts to harassment. Today I had in excess of 5 calls from this number in1 hr. If someone actually speaks when a call is answered they insist on me verifying my account and personal details. I have no way of knowing that this caller is legitimate. When I refused to give my details as most banks these days advise you to do, the caller hangs up, only to call again minutes later. I contacted the branch and spoke to someone at card division (a pity I cannot remember her name). I was very angry about the constant harassment via calls during working ours, and when I voiced this to her and requested they put a note on their system to not harass me with calls, I was told I am being sarcastic and that unfortunately the calls won’t stop. She claimed it is an automated system and will not stop. After a long and unhelpful conversation, I asked to speak to a supervisor. I was told she is not available (but they can harass me as they feel like), and assured she will call me before end of day. This did not happen. After putting the phone down with card division literally 5 min later another call from this number! This is unacceptable practice from Nedbank! Respect your clients, and respect our right not to provide information over the phone to identified people. Respect that 5 calls or more an hour is not acceptable, you have no consideration for the fact that people work and cannot answer these multiple calls. No other bank that I deal with practices such harassment. If this continues I will cancel my association with Nedbank and report you further.