CONSOLIDATION

On Wednesday 25/11/2015 i did a consolidation with one of the nedbank personal loans consultant telephonically. Upon that reload application the consultant advised that Nedbank was offering me +-R29000 and from that we will be settling my other account that had a balance of +-R9000 and the remainder will be paid into my bank account and i agrred to that. Went to sign documents on Saturday at the Bara Service center and i confirmed that nothing has changed. To my suprise an amount of R8227 was transferred to my bank account on Monday and that was not what i agreed to and signed for. Spoke to the same lady i was dealing with today and she advised me that the system is automated that is why the other loan with the higher balance was consolidated. That is pure breach of contract because i did not sign for that. I need this to be fixed ASAP!<br>