CC
CAROL C

1 reviews | Active since Dec 2009

26 Sept 2015, 11:36

CONSIDERATE SERVICE

After horrific, careless, disgusting service from Centurion Branch & Liaison Care Division, I was extremely touched & impressed by kind consideration from Lifestyle Branch Manager when my serious health discomfit was reported to him by another Client inside the Branch. THANK YOU seems so small when measured against my gratitude ! I regret not asking for responsible Client's name but - God Bless you, and THANK YOU to Branch Manager :)

0
Replies (1)
Nedbank
Nedbank's reply26 Sept 2015, 11:42
Official
Hello CCofC,

Thank you for taking the time to provide us with such positive feedback on the service you have received.

It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.

Kind regards

Client Experience Team